FAQ
Frequently Asked Questions
Get the answers to your most frequent queries regarding our offerings and Microsoft products.
What are Cloud Managed Services?
Cloud managed services refer to the outsourcing of daily IT management and maintenance of cloud infrastructure for a business or enterprise through a third-party provider. A cloud managed service provider can handle tasks like monitoring, security, backups, updates, and optimization to ensure your cloud environment runs efficiently without any problems.
Why should I choose Sagaron as my cloud managed service provider?
Our cloud managed services come with subscription packages, that will help you access expert cloud management at a lower cost plus manage 24/7 cloud operations for best results.
What happens if there’s downtime or a technical issue?
Our support team works around the clock and resolves problems fast to keep business operations running smoothly, as agreed upon in our SLA.
What level of support do you offer (24/7, business hours)?
We provide 24/7 support, wherein our team continuously monitors and resolves problems to help you maintain uninterrupted service.
Do you offer consulting services along with managed cloud services?
Yes! By choosing Sagaron as your managed cloud services provider, you get access to expert-led cloud consulting, strategic guidance, and tailored solutions.
How do I get started with your cloud management services?
Simply choose the subscription plan that fits your needs, and our team will take care of the setup.